Pedas99 Privacy Policy – Malaysian Player Data Protection

This Privacy Policy is published by pedas99, a digital entertainment and online betting platform operating under the domain pedas99.best. This document explains in detail how pedas99 collects, processes, stores, protects, and discloses your personal data in connection with your use of all services we offer.

Your privacy is more than a legal obligation to pedas99 — it is a core value we genuinely uphold. We understand that your trust in pedas99 depends largely on the confidence that your personal information is handled with the utmost responsibility. That is why we have written this Privacy Policy in clear, straightforward language that Malaysian players can easily understand.

This policy applies to all registered pedas99 players, unregistered website visitors, and anyone who interacts with the pedas99 platform through any device or channel. By using the pedas99 platform, you agree to the terms set out in this Privacy Policy. If you do not agree, please stop using the platform and contact us to request deletion of your relevant data.

Pedas99 collects various types of personal data depending on how you interact with our platform. The following are the main categories of data we collect:

For identity verification (KYC) required by law, pedas99 may request supporting documents such as a copy of your Malaysian identification card, a recent utility bill, or a bank statement. These documents are processed securely and are not retained beyond the period required by law.

Pedas99 collects your personal data through several different channels:

• Directly from you: When you complete a registration form, contact the support team, submit feedback, or fill in your pedas99 account profile information.
• Automatically during use: When you browse the pedas99 platform, our systems automatically record technical data such as your IP address, device type and in-platform activity history.
• Through financial transactions: When you make a deposit using Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow, or FPX, the transaction information required to process your payment is collected through the respective payment provider's secure channels.
• Through cookie technology: Cookies and similar tracking technologies are used to enhance your experience on pedas99, including keeping you logged in and saving your preferences.
• From authorised third-party sources: In some cases, pedas99 may receive data from third-party identity verification providers used during the KYC process, or from our game providers for game record purposes.

Pedas99 only collects data that is genuinely necessary to deliver our services effectively and meet our legal obligations. We do not engage in excessive data collection or gather information that is irrelevant to the services we offer Malaysian players.

Pedas99 uses the personal data it collects for the following purposes, all of which are necessary to operate the platform and protect the interests of Malaysian players:

• Account management: To register your account, verify your identity, process logins, and manage the security of your pedas99 account.
• Transaction processing: To process deposits via Touch 'n Go, GrabPay, DuitNow, and other Malaysian payment methods, and to handle withdrawals accurately and securely.
• Service delivery: To provide access to games, calculate and credit winnings, manage your account balance and ensure all pedas99 platform features function correctly for you.
• Service communications: To send you important account-related notifications, security alerts, terms updates, and transaction information that you need to be aware of.
• Customer support: To recognise you when you contact the pedas99 support team, understand the context of your issue, and provide effective assistance.
• Fraud prevention: To detect and prevent fraudulent activity, money laundering, the use of automated software, and any attempts to abuse the pedas99 platform.
• Responsible gaming: To monitor gameplay patterns and identify players who may need responsible gambling support, as well as to enforce the limits you have personally set.
• Legal compliance: To fulfil KYC requirements, comply with legally mandated reporting obligations, and respond to lawful enquiries from the relevant authorities.
• Platform upgrades: To analyse aggregated usage patterns and improve the interface, performance, and overall experience on pedas99.

Pedas99 does not sell or rent your personal data to any third party. However, to operate the platform's services effectively, there are certain situations where pedas99 needs to share data with selected parties:

• Payment service providers: E-wallet and banking providers such as Touch 'n Go, GrabPay, Boost, and FPX receive only the minimum transaction information necessary to process your deposits and withdrawals. They are bound by their own privacy policies and Malaysian legal obligations.
• Game providers: Game development companies that partner with pedas99 may receive game record data necessary to resolve disputes or verify winnings. No personal identifying data is shared unless required for account settlement purposes.
• Identity verification provider: During the KYC process, pedas99 uses third-party identity verification services that comply with strict data security standards. Data shared is kept to the minimum necessary and used solely for verification purposes.
• Legal authorities: pedas99 may disclose personal data to Malaysian authorities when required by court order, official investigation, or other legitimate legal obligations. We will notify you of any such disclosure where permitted by law.
• Professional advisors: Lawyers, accountants and auditors bound by professional confidentiality obligations may have limited access to data required to provide their professional services to pedas99.

In all permitted data-sharing instances, pedas99 ensures that recipients adhere to data protection standards equivalent to or higher than our own. Written data protection agreements are required from all service providers who handle pedas99 player data.

Pedas99 implements multiple layers of technical and organisational security measures to protect your personal data against unauthorised access, loss, damage, or accidental disclosure:

• 256-bit SSL Encryption: All communications between your device and pedas99 servers are encrypted using the TLS/SSL 256-bit protocol — the same security standard used by Malaysia's leading financial institutions.
• Stored data encryption: Sensitive data stored in the pedas99 database — including financial information and identity verification documents — is encrypted using modern encryption algorithms.
• Strict access controls: Access to pedas99 player data is restricted on a need-to-know basis — only staff who require access to carry out their responsibilities are granted permission, and every instance of access is recorded.
• Continuous security monitoring: pedas99's cybersecurity team monitors our systems around the clock to detect any suspicious activity or potential intrusion attempts.
• Secure backup: Data is regularly backed up to a secure, separate location to ensure recovery is possible in the event of a technical incident or cyberattack.
• Staff training: All pedas99 staff who handle players' personal data undergo comprehensive data security training and are bound by strict confidentiality agreements.

While pedas99 takes all reasonable steps to protect your data, no system is entirely risk-free. We therefore encourage you to play your part in securing your account by using a strong password, enabling two-factor authentication and never sharing your login details with anyone.

Pedas99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit pedas99. The types of cookies we use are as follows:

• Essential Cookies (Required): These cookies are essential for the pedas99 platform to function properly. They manage your login session, store your language preferences, and ensure security features operate correctly. Disabling these cookies will affect the core functionality of the platform.
• Analytics Cookies: We use aggregated analytics cookie data to understand how players interact with the pedas99 platform — which pages are visited most, how long players spend in each section, and where they encounter difficulties. This information is used to improve the platform, not to identify you as an individual.
• Preference Cookies: These cookies save your preferences and settings — such as your frequently used betting limits, favourite table layouts, and other display configurations — so you don't have to reconfigure them each time you access pedas99.

You can manage or delete cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality of some parts of the pedas99 platform, including potentially requiring you to log in again each time you visit.

As a pedas99 player who has entrusted us with your personal data, you hold the following rights, which you may exercise at any time:

To exercise any of the rights listed above, contact the pedas99 team via live chat or email at support@pedas99.best stating the right you wish to exercise and your account details. pedas99 will respond within 30 business days. For complex cases, this period may be extended, and you will be notified accordingly.

Pedas99 retains your personal data only for as long as necessary for the purpose it was collected, or as required by Malaysian law. The general data retention guidelines at pedas99 are as follows:

• Active account data: For as long as your pedas99 account remains active and you are a registered player.
• Financial transaction records: A minimum of 7 years from the transaction date as required by Malaysian financial law – this includes deposit and withdrawal records via Touch 'n Go, GrabPay, DuitNow and other methods.
• Identity verification documents (KYC): 5 years from account closure or the period stipulated by applicable legal requirements.
• Customer support communication records: 2 years after case resolution to allow for future reference if needed.
• Technical log data: 90 days for standard access logs; 1 year for logs related to security investigations.
• Marketing data (where you have given consent): Until you withdraw your consent, after which your data will be deleted within 30 days.

Once the relevant retention period has elapsed, pedas99 data will be securely deleted or anonymised using procedures that ensure it cannot be recovered or re-linked to any individual. If you close your pedas99 account, operational data will be deleted within the specified timeframe, while financial and KYC records will be retained as required by law.

The pedas99 platform is strictly limited to individuals aged 18 and above. pedas99 does not knowingly collect, process, or store any personal data from children or minors below this age threshold.

If you believe that someone under the age of 18 has registered a pedas99 account or provided us with personal data, please notify the pedas99 support team immediately. We will investigate the matter, close the account in question, and delete all associated data promptly upon confirmation.

Pedas99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in how we handle data, updates to Malaysian data protection legislation, or improvements to our privacy practices. Every updated version of this Privacy Policy will display a new "Last updated" date at the top of the document.

For significant changes to how we use your personal data, pedas99 will notify you via an in-platform notification or an email to your registered address at least 14 days before the changes take effect. This gives you sufficient time to review the updates and make an informed decision.

Continued use of the pedas99 platform after any changes to the Privacy Policy take effect will be considered acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how pedas99 protects your privacy.

If you have any questions, concerns or requests regarding this Privacy Policy or how pedas99 handles your personal data, our team is ready to help:

• Live Chat: The fastest way – click the Live Chat button within the pedas99 platform while logged in. Our agents can communicate in Bahasa Malaysia and will respond within minutes.
• Privacy Email: Send your privacy enquiries to support@pedas99.best with the subject line "Privacy Enquiry" and we will respond within 5 business days.

For formal requests relating to data rights (access, correction, deletion, portability), please use the email channel and include your pedas99 account number and the specific type of request to expedite the process. pedas99 is committed to addressing every privacy request seriously and within the timeframes stipulated by applicable data protection law.